EMA has conducted a global survey of IT and business executives, managers, and users to examine the latest trends and transformations affecting the Workload Automation (WLA) landscape in 2023. The study focuses on the role of WLA software in facilitating digital transformation efforts.

With the advancement of WLA to support cloud computing, data pipelines, DevOps, and other emerging IT trends, it has become a valuable tool for supporting digital transformation initiatives. As organizations continue to deploy and operate digital services, WLA software is constantly updated to meet new requirements. Leading WLA products have evolved into a central orchestration point for various forms of automation, playing a critical role in developing and operating digitally transformed processes.